Vinted Users Express Frustration Over Size Updates

Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.

This online marketplace has altered its size classifications for women's and children's garments but did not contact all users about the change.

Online Platforms Response

Countless users and merchants are expressing on platforms claiming that product pages now present a modified sizing category than originally posted due to the recalibration.

The platform stated the updated approach better aligns with similar services.

It has advised users to review their products and adjust the sizing manually if necessary, which has left users frustrated.

Size Classification Updates

Before the change, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.

The new system has a letter with a size spectrum for example S/UK 8-10.

With some products, the size labels have been reassigned - like an L measurement used to be a 12 but now shows as UK 16-18.

Shopper Stories

Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

A different member, located in Scotland, stated items she posted featuring size 14 markings were displaying on the service as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.

Required Changes

Another shopper, located in England, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".

"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she stated.

Platform Context

The app has more than 100 million shoppers, with 18 million British users.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This is not the initial instance when a surprising modification to the app has proved unpopular: previously, the service retracted a modification concerning shipment methods after backlash from users.

Roger Jennings
Roger Jennings

Lieke is een milieuadviseur en blogger met een passie voor duurzaamheid en permacultuur.